Lumenviva
Home / Terms of Service

Terms of Service

Last updated: January 2026

Welcome. These terms set out the simple ground rules for visiting our amusement park, booking a Ferris wheel ride and claiming your sign-up gift. By doing so, you agree to what's written here.

Ride bookings

When you reserve a time slot we'll do our best to hold it for you. If your plans change, please let us know as early as you can so we can offer the spot to another guest. We may release your slot if you're running very late without notice.

Rides and pricing

Our ride experiences and prices are shown in good faith and may change seasonally as weather and maintenance schedules require. If a specific time you've booked becomes unavailable, we'll always offer the closest alternative time with the best views.

Private and VIP experiences

For exclusive rides we ask for advance notice and may take a deposit. If you need to cancel, get in touch as soon as possible and we'll work with you as flexibly as we can.

Using our website

You're welcome to browse and share our pages. Please don't copy our content, branding or photography for commercial use without asking us first.

Our responsibility

We take real care over every safety detail and every word on this site, but we can't promise the website will always be free of errors or outages. If something looks wrong or your 600 spins on wheel doesn't load correctly, tell us and we'll fix it.

Get in touch

Want to know more about our 600 spins on wheel packages, height requirements, or how your 600 box gift works? Head to our contact page and our team will get back to you fast—we love talking about the view from the top.